Skip to main content

Suspension Service

Professional Mountain Bike Suspension Service

Suspension: It's constantly at work beneath you smoothing out the terrain, keeping your tires glued to the trail, and providing stability and confidence. Your fork and shock may be the most important components on your bike affecting ride quality, but rarely do they get the attention they deserve. Each ride hammers on tens of thousands of harsh cycles. Forks and shocks aren't immune to the side effects of the abuse. Ride after ride and little by little, performance diminishes. If you wait too long, you can cause damage beyond repair.

Fortunately, forks and shocks are tough and can give you years of awesome riding if you perform regular maintenance. We provide professional suspension services to keep your suspension running smooth season after season.

Wondering when it's time to get your fork or shock checked out? Take a look at the following service interval recommendations by Fox and RockShox:

Committed to great service

Fox Service Intervals

RockShox Service Intervals

Fork Lower Leg Service | $80

Recommended yearly

  • Inspect fork for damage and wear
  • Remove and clean lowers
  • Clean CSU
  • Replace dust wipers and foam rings*
  • Replace bath oil
  • Reassemble and set pressure for rider weight

*Dust wipers not included in price

Shock Air Sleeve Service | $80

Recommended yearly

  • Inspect shock for damage and wear
  • Remove and clean air sleeve body
  • Replace seals and valve core*
  • Replace bath oil
  • Reassemble shock and set pressure for rider weight

*Air sleeve seal kit and valve core not included in price

Shock Wiz Rental | $20

Have you ever wondered if your suspension is tuned correctly? ShockWiz delivers a perfect tune while eliminating all the confusing guesswork!

ShockWiz is a suspension tuning system for air-sprung mountain bikes that combines high-tech hardware with an intuitive smartphone app. 

ShockWiz automatically records and evaluates suspension performance every time you ride. The companion app displays straightforward adjustments that unite bike, terrain and riding style.

Rent for only $20 for the first day plus $5 for each additional day (Max rental = 10 days).

Call to Schedule an Appointment Today

Fox Service Intervals

Fork and shock maintenance must be regularly performed to ensure optimal  performance and durability of your product. Please review and consider  the following service intervals recommended by Fox Shox. Recommendations  are based on normal riding conditions.

Minimum Fork MaintenanceEach RideYearly2+ Yrs
Clean and inspect check_circle cancel cancel
Check sag and damper settings check_circle cancel cancel
Check function of all controls check_circle cancel cancel
Check fork fasteners for torque check_circle cancel cancel
Lower Leg Service | $80 cancel check_circle check_circle
Fox Fork Factory Service | $60 Labor + Shipping + $190 Fox service fee** cancel cancel check_circle

**$60 labor includes removal, packaging, and re-installation of fork. Shipping rates will be determined based on size and weight of box. $190 (Approximate) Fox Fork Factory Service Fee includes complete tear down and rebuild of damper and air spring with new oil, seals, wipers, and foam rings. Bushings replaced as necessary.

Minimum Shock MaintenanceEach RideYearly2+ Yrs
Clean and inspect check_circle cancel cancel
Check sag and damper settings check_circle cancel cancel
Check shock fasteners for torque check_circle cancel cancel
Remove, clean, inspect, grease / Loctite, and torque mounting hardwarecancel check_circle check_circle
Air Sleeve Service | $80 cancel check_circle check_circle
Fox Factory Service | $40 Labor + Shipping + $160 Fox service fee*** cancel cancel check_circle

***$40 labor includes removal, packaging, and re-installation of shock and hardware. Shipping rates will be determined based on size and weight of box. $160 (Approximate) Fox Shock Factory Service fee includes complete tear down and rebuild of damper and air spring with new oil, seals, and nitrogen recharge.

NOTICE: For those who ride lift-accessed DH, Park, or Freeride and/or in extremely wet/muddy or dry/dusty environmental conditions where trail debris is sprayed onto the fork or shock while on the trail, FOX encourages riders  to perform maintenance earlier than recommended above as needed. If you hear, see, or feel something unusual, stop riding immediately and contact The Bike Shoppe for service.

RockShox Service Intervals

Minimum Fork MaintenanceEach RideYearly2+ Yrs
Clean and inspect check_circle  cancel  cancel 
Check sag and damper settings check_circle  cancel  cancel 
Check function of all controls check_circle  cancel  cancel 
Check fork fasteners for torque check_circle  cancel  cancel 
Lower Leg Service | $80 cancel  check_circle  check_circle 
RockShox Service | $60 Labor + Shipping + $170 RockShox Service fee* cancel  cancel  check_circle 

*60 labor includes removal, packaging, and re-installation of fork. Shipping rates will be determined based on size and weight of box. $170 (Approximate) RockShox Service fee includes complete tear down and rebuild of damper and air spring with new oil, seals, wipers, and foam rings.

Minimum Shock MaintenanceEach RideYearly2+ Yrs
Clean and inspect check_circle  cancel  cancel 
Check sag and damper settings check_circle  cancel  cancel 
Check shock fasteners for torque check_circle  cancel  cancel 
Remove, clean, inspect, grease / Loctite, and torque mounting hardwarecancel  check_circle  check_circle 
Air Sleeve Service | $80 cancel  check_circle  check_circle 
RockShox Service | $40 Labor + Shipping + $140-$200 Service fee** cancel  cancel  check_circle 

**$40 labor includes removal, packaging, and re-installation of shock and hardware. Shipping rates will be determined based on size and weight of box. $140-$200 (Approximate) RockShox Service fee includes complete tear down and rebuild of damper and air spring with new oil and seals.

NOTICE: For those who ride lift-accessed DH, Park, or Freeride and/or in extremely wet/muddy or dry/dusty environmental conditions where trail debris is sprayed onto the fork or shock while on the trail, FOX encourages riders  to perform maintenance earlier than recommended above as needed. If you hear, see, or feel something unusual, stop riding immediately and contact The Bike Shoppe for service.

Suspension Products